What Information We Hold and Why
When you register, we collect your name, contact details, and the payment method you use — whether that is bKash, Nagad, or Rocket. Each time you make a deposit or withdrawal, a transaction record is created and linked to your account wallet. We also collect device
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identifiers and session data when you log in from a mobile browser or the aqq9 app, which helps us keep your account secure across devices. If you contact our support team, that conversation is stored so we can follow up accurately. We do not sell your
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personal data to third parties. Data shared with payment processors like bKash and Nagad is limited strictly to what is needed to complete your transaction. We may share information with regulatory bodies where required by applicable law in your jurisdiction. Your continued use of the platform
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means you accept this policy, but availability of our services depends on your local law and eligible regions. You can request a copy of the data we hold on you at any time through our support channel.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.