Account Verification on aqq9
Verification is how we keep your account and your balance safe. We ask for a copy of your national ID and a selfie that matches it — the same documents your bKash or Nagad account already required when you opened them. Upload both from the verification section inside your account settings. Our team reviews submissions and updates your status in the same
section. A verified account faces fewer holds on withdrawals and gets faster access to the payments queue. Think of it as the lock on your wallet, not a barrier to playing.
- Open account settings — Go to your profile, tap Verification, and you will see the document upload fields waiting.
- Upload your national ID — A clear photo of your NID — front and back — is all we need to confirm your identity.
- Submit a matching selfie — Hold your ID next to your face for the selfie so our team can match the photo quickly.
- Wait for status update — Verification status updates inside the same settings screen — no need to email us unless it stays pending beyond a day.