How This FAQ Works for You
We've put together answers to the questions that come up most often — covering deposits through bKash, Nagad, and Rocket; how your account wallet is managed; what happens when you request a withdrawal; and how to reach us when something isn't clear. Each answer reflects how the platform actually works, not a generic script. If you top up via Nagad, for example,
the amount lands in your account wallet once the transfer confirms on Nagad's end — you don't need to contact support for a routine deposit. For withdrawals, we verify your account details against the wallet you used to deposit before releasing funds, which keeps your money going to the right place. Players in Dhaka and elsewhere across Bangladesh can access the full
account flow through any mobile browser without needing a separate app download. If your question isn't covered here, our support team is reachable through live chat and email — details are in the support section below.
- bKash
- Nagad
- Rocket
- Bank Transfer